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Our Guiding Principal
The following principles will guide our actions as we fulfill our responsibilities to our customers, our employees, our communities and our stockholders:
Our first responsibility is to our customers, and we commit to:
1. Reliable products and excellent services at fair, competitive prices
2. Respectful and courteous treatment at all times
3. A flexible attitude, focused on finding solutions to their problems in a timely manner
We are responsible to our fellow employees, and commit to:
1. A clean and safe working environment
2. Respect for and appreciation of each individual
3. Compensation that is fair and recognizes individual contributions
4. Leaders who keep their promises and follow through on commitments
5. Encouragement and opportunity to make suggestions and voice concerns
6. Accountability for performing our jobs to the best of our ability every day
7. Opportunities for development and advancement based on talent and merit
Our responsibilities to the communities in which we live, work and serve include:
1. Protection of the environment
2. Involvement by both the corporation and individual employees in civic improvement, charities and community activities
3. Payment of our fair share of taxes
Finally, we have a responsibility to our shareholders, to endeavor to provide:
1. A superior and consistent return on their investment
2. A business strategy that produces short-term results and ensures the long-term viability of the company
3. Compliance with all laws, standards and regulations, and preservation of our corporate reputation through ethical business practices
4. The wisdom to capitalize on our competitive strengths and the courage to take advantage of new business opportunities that enhance and support our core business
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